Why one flat price?So the number never changes on you.
Most managed-IT quotes start low and grow at contract time — security, backup, firewall, and after-hours all billed later. We put the whole number on the page instead.
Based in North Houston — Serving Businesses Across Texas
The why
Your invoice should match your quote.
We built one flat price for a boring reason: we were tired of watching business owners sign a low number and get billed a bigger one. So we did the opposite — everything that keeps you running is in the number on the page, and the number on the page is the number on your invoice.
The problem
How a cheap quote quietly grows.
The walk-up rate you see first is rarely the rate you actually pay. Here's the honest anatomy — the pieces most quotes leave out, then add back once you're a customer.
The walk-up rate
The number on the first page of the proposal — the one that wins the meeting.
Real endpoint security
Behavior-based EDR, not the bundled antivirus. Usually a separate line once you've signed.
Backup & recovery
Continuous, tested, ransomware-resistant backup — priced per seat, on top.
Managed firewall & network
Monitoring, firmware, policy. Frequently its own monthly line item.
Onboarding
Documentation and cleanup, quietly amortized across year one.
What you actually pay
The walk-up rate plus the four things you needed all along.
Generic ranges from published Houston MSP pricing guides and vendor list pricing, 2026. We're not naming names — this is how the model works across the board, not one company.
What one price means
Everything's in the number. Here's what that costs us.
If it keeps your business running, it's already in the $125. The only things outside it are the things we'd rather not quietly mark up.
Everything's in it
EDR, backup, firewall, network management, unlimited support including after-hours — one line, not six.
Gear at our cost
We recommend the firewall and switches; you buy them at our cost — links provided, zero markup. We don't profit on hardware.
Licenses at cost
Google Workspace or Microsoft 365 billed at published rates. No license markup — you pay what we pay.
Projects in writing
Migrations, moves, buildouts — scoped, quoted, and approved before work starts. Never slipped into the monthly.
Unlimited means fair use, stated plainly: support consistent with normally running an office your size. Nights, weekends, tax season — you call, we answer, nobody starts a timer. No meter, no games.
The honest part
What $125 doesn't cover. Yes, we'll say it.
A page that only lists what's included is a sales page. Here's what sits outside the flat rate — because knowing the edges is the whole point of trusting the number.
Servers
Physical or cloud — monitoring, patching, EDR, and backup with tested restores, priced separately.
Oversized backup storage
Fair-use storage covers a normal office. Unusually large datasets add storage — billed at our cost, no markup.
Project work
Migrations, office moves, new-site buildouts. Fixed-scope, quoted in writing, approved before anyone starts.
Hardware
Firewalls, switches, access points. We recommend them; you buy them — at our cost, links provided, never marked up. Never bundled into the rate.
Software licenses
Microsoft 365 or Google Workspace seats, billed at published rates.
The cheaper quote usually isn't.
Same 10-person office, both quotes read honestly. One sticker looks lower until you add the things you actually need.
A typical quote, added up
Other Guys IT
Where the market's headed
Buyers increasingly expect the all-in price up front, and the broader push against hidden "junk fees" — the FTC's 2024 surprise-fee rule being the loudest example — is nudging whole industries toward showing the real total. We just think IT should have gotten there on its own.
General market observation, not legal advice."I sign the quote and I answer the phone. It's a lot harder to hide fees when the owner is the one you call. That's the whole model — one price, one person accountable for it."
Fair questions about the flat rate
Why publish the "why" at all?
Because the pricing model is the product. Anyone can promise good service; the flat, all-in number is the part you can actually check against your invoice. Putting the reasoning on the page is the point — if the logic doesn't hold up, you should walk.
Isn't $125 higher than stickers I've seen elsewhere?
Higher than some walk-up numbers, yes — because a walk-up number usually isn't the all-in number. Once real endpoint security, backup, the firewall, and after-hours are added, most honest totals land in the same range or above. Compare all-in to all-in, not sticker to sticker.
What's genuinely not included?
Servers ($275/mo each), unusually large backup storage (at our cost), and project work (migrations, moves, buildouts — quoted in writing first). Hardware and software licenses you buy at our cost, zero markup. Everything else that keeps you running is in the $125.
Does "unlimited support" have a catch?
Fair use — support consistent with normally running an office your size, including nights, weekends, and tax season, with no hourly meter. Project work is still project work. That's the entire catch, and it's written into the agreement in plain English.
3-workstation minimum · 12-month initial term · Same-day response SLA on every ticket · Unlimited support and backup storage subject to fair use — unusually large datasets add storage billed at cost · Hardware and licenses purchased by you at our cost, zero markup · Servers $275/server/mo · Projects quoted separately in writing · Serving The Woodlands, Spring, Conroe, Kingwood, Tomball, and Magnolia.
See the whole number for yourself.
15 minutes with the founder. A straight read on your security, backup, and after-hours gaps — plain English, and the exact flat rate for your team. No 40-page scare report.
Get Free IT Assessment →Or call (972) 244-3009 or email support@otherguys.tech — same-day response, in writing.
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