Warehouse, Distribution & 3PL

Downtime Stops the Floor.

We Keep It Moving.

Managed IT for warehouses, distribution centers, and 3PLs across The Woodlands, Spring, Conroe, Kingwood, Tomball, and Magnolia — $125 per workstation, flat, with everything included.

Based in North Houston — Serving Businesses Across Texas

Built for the floor

When the WMS goes down, the whole floor stops.

Warehouses and 3PLs run on systems a general-purpose "IT guy" never prices in — the WMS, the handheld scanners, the EDI feed to your trading partners. Here's what we actually cover, and every one of these is inside the flat rate.

WMS uptime icon

Your WMS can't stall mid-shift

Hosted WMS or a database on a box in the back — a hang mid-shift means pickers standing still and trucks waiting at the dock. We monitor the server, the database host, and the network path, patch on a schedule, and keep the disruptive maintenance off your shipping windows.

WMS · inventory
system uptime
Barcode scanner icon

Scanners that hold signal in every aisle

Barcode and RFID handhelds are only as good as the wireless behind them. Dead zones at the back of the racks or up on the mezzanine turn every scan into a re-scan. We design and manage floor-wide coverage so a handheld works in aisle 40 the same as it does at receiving.

Barcode / RFID
handheld scanners
EDI feed icon

A broken EDI feed is a missed shipment

Your trading partners run on EDI — 856 ASNs, 940/945 warehouse orders, 810 invoices. When a feed silently breaks, you don't find out until the chargeback lands. We watch the connections and the maps so a dropped document gets caught before it turns into a compliance penalty.

EDI · trading-partner
chargebacks
Stalled shift cost icon

Run the math on a stalled shift

A floor that goes idle for an hour isn't down one hour of pay — it's the pickers, the loaders, the trucks on the schedule, and every order that misses its cutoff. One tested backup and a same-day response turn a floor-down event into a hiccup instead of a lost shift.

Cost per
stalled hour
Warehouse automation icon

Automation for exceptions, not spreadsheets

Threshold alerts when stock runs low, exception notifications when a shipment stalls, morning summaries instead of morning report-pulling. We wire the automation into your existing WMS and Workspace — small, boring, reliable wins that add up to hours a week. More on our AI services →

Workflow
automation

Per workstation

What every workstation gets — for $125 flat.

One rate. No security "add-on," no backup "upgrade," no after-hours meter. Everything below is already in the number.

Unlimited support icon

Unlimited support

Nights, weekends, and every shift — you call, we answer, no hourly meter ever.

After-hours included
Endpoint detection and response icon

Endpoint detection & response

Behavior-based EDR on every machine — not signature antivirus.

SentinelOne
Backup and disaster recovery icon

Backup & disaster recovery

Continuous, ransomware-resistant backup with restores we actually test.

Axcient x360
Firewall and network icon

Firewall & network — managed

We spec the gear; you buy it at our cost. Monitoring, firmware, and policy are on us.

UniFi
Response SLA icon

Same-day response SLA

Every ticket gets a same-day response — written into the agreement, not just promised.

In writing
On-site onboarding icon

On-site onboarding

We come to your facility, document everything, and fix the obvious in week one.

Included

Firewall and network are fully managed — but hardware is never included. We recommend the right gear and send the links; you buy it at our cost, zero markup. Backup and after-hours support are subject to fair use; unusually large datasets add storage billed at cost.

The cheaper quote isn't cheaper.

A typical Houston walk-up rate looks lower because it leaves out the things a distribution floor actually needs. Add them back and the gap closes fast — before anyone touches the after-hours meter.

The walk-up rate you're quoted
Base managed-IT rate, per user
$100–125/user
Once it actually covers you
Add real EDR, backup, firewall & onboarding
$132–175/user
And after 5pm when a shift is running
Every after-hours call, billed on top
$150–500/hr

Our number is $125/workstation — after-hours included, locked for your term. See the full walk-up-quote math →

Common questions

What does managed IT cost for a warehouse or 3PL?

$125 per workstation per month, with everything on this page included. Servers are $275/month. Software licenses and any hardware are billed at our cost with zero markup. Three-workstation minimum, twelve-month initial term. Project work — WMS migrations, facility moves, new-dock buildouts — is quoted separately in writing, never slipped into the monthly.

What happens when the floor goes down at 5am before the first truck?

You call, we answer, and no timer starts. Unlimited support includes after-hours, nights, and weekends under fair use — support consistent with normally running an operation your size. The same-day response SLA applies to every ticket, peak season or not. Project work is still project work.

Can you support our WMS and EDI if you didn't build them?

Yes. We manage the infrastructure they run on — the server, the database host, the network, and the wireless — plus the EDI connections and mappings. When the fault is inside the WMS or EDI application itself, we coordinate directly with your software vendor and stay on it until it's resolved. Our job is to keep the plumbing reliable so the app stays up.

Do you cover the wireless across the whole warehouse?

Yes — floor-wide coverage is part of network management. We survey for dead zones, spec the access points for the racks, the mezzanine, and the dock (you buy the hardware at our cost, zero markup), and monitor signal so handhelds hold their connection in every aisle instead of dropping mid-pick.

Tell us about your operation.

For businesses in the North Houston area. 3-workstation minimum.

Fewer than 3? Still reach out — we'll tell you honestly whether a managed plan is worth it for you yet.

We respond the same business day.

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$125/workstation/mo · $275/server/mo · 3-workstation minimum · 12-month initial term · Unlimited support and backup storage subject to fair use — unusually large datasets add storage billed at our cost · Firewall and network fully managed; hardware is never included — we recommend gear, you buy it at our cost, zero markup · Licenses at cost · Projects quoted separately in writing · Same-day response SLA on every ticket.

Keep the floor moving before the next rush.

Fifteen minutes with the founder. A plain-English read on your WMS uptime, wireless coverage, and EDI continuity gaps — no 40-page scare report.

Get Free IT Assessment →
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Or call (972) 244-3009 or email support@otherguys.tech — same-day response, in writing.

When your I.T. can’t fix it, the Other Guys can.

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