Medical & Chiropractic Clinics

IT That Doesn't Go Down

During Patient Hours.

Managed IT for chiropractic, physical therapy, and small medical practices across The Woodlands, Spring, Conroe, Kingwood, Tomball, and Magnolia — $125 per workstation, flat, with everything included.

Based in North Houston — Serving Businesses Across Texas

Built for patient hours

Your schedule doesn't pause for a server reboot.

Medical and chiropractic clinics carry risks a general-purpose "IT guy" never prices in. Here's what we actually cover — every one of these is inside the flat rate.

Clinic software and EHR icon

The software that runs your clinic can't stall mid-visit

ChiroHD, WebPT, and athenahealth in daily use — plus your clearinghouse, billing platform, and PACS imaging — are unforgiving when the network, a workstation, or your internet hangs with a full waiting room. We monitor and patch the whole chain, keep a failover path for connectivity, and schedule disruptive maintenance for after hours, not the middle of a patient day.

ChiroHD · WebPT
athenahealth · PACS
HIPAA Security Rule icon

The HIPAA Security Rule expects real safeguards

The HIPAA Security Rule requires documented controls — access management, encryption, audit logging, MFA, and a security risk analysis. We implement the technical safeguards, will sign a Business Associate Agreement, and hand you the written evidence for your compliance file. (This is IT implementation, not legal or compliance advice.)

HIPAA Security Rule
BAA · Risk analysis
EHR downtime cost icon

Run the math on a dark EHR

A clinic seeing 30–40 patients a day that loses its EHR for a morning can't chart, verify eligibility, or check anyone in — a half-day of visits you may never rebook. One tested backup and a same-day response turn a system outage into a rough hour instead of a lost day.

Lost visits
per outage
Protected health information icon

You hold PHI for every patient you've ever seen

Charts, imaging, insurance details, dates of birth — a breach of protected health information is a reportable event with real cost and OCR exposure. Endpoint detection on every machine, encrypted backups, a business-class firewall, and MFA everywhere keep that data where it belongs.

Protected health info
breach = reportable
AI for clinic admin work icon

AI for the admin work, not the diagnosis

Intake summaries, referral letters, recall follow-ups — Gemini drafts them inside your Workspace tenant while admin controls keep patient data where it belongs. Your clinicians read faster and type less, and nothing clinical is left to a chatbot.

Gemini · Workspace
admin, not diagnosis

Per workstation

What every workstation gets — for $125 flat.

One rate. No security "add-on," no backup "upgrade," no after-hours meter. Everything below is already in the number.

Unlimited support icon

Unlimited support

Nights, weekends, and every busy patient day — you call, we answer, no hourly meter ever.

After-hours included
Endpoint detection and response icon

Endpoint detection & response

Behavior-based EDR on every machine — not signature antivirus.

SentinelOne
Backup and disaster recovery icon

Backup & disaster recovery

Continuous, ransomware-resistant backup with restores we actually test.

Axcient x360
Firewall and network icon

Firewall & network — managed

We spec the gear; you buy it at our cost. Monitoring, firmware, and policy are on us.

UniFi
Response SLA icon

Same-day response SLA

Every ticket gets a same-day response — written into the agreement, not just promised.

In writing
On-site onboarding icon

On-site onboarding

We come to your office, document everything, and fix the obvious in week one.

Included

Firewall and network are fully managed — but hardware is never included. We recommend the right gear and send the links; you buy it at our cost, zero markup. Backup and after-hours support are subject to fair use; unusually large datasets add storage billed at cost.

The cheaper quote isn't cheaper.

A typical Houston walk-up rate looks lower because it leaves out the things a medical practice actually needs. Add them back and the gap closes fast — before anyone touches the after-hours meter.

The walk-up rate you're quoted
Base managed-IT rate, per user
$100–125/user
Once it actually covers you
Add real EDR, backup, firewall & onboarding
$132–175/user
And after 5pm on a patient day
Every after-hours call, billed on top
$150–500/hr

Our number is $125/workstation — after-hours included, locked for your term. See the full walk-up-quote math →

Common questions

What does managed IT cost for a medical or chiropractic clinic?

$125 per workstation per month, with everything on this page included. Servers are $275/month. Software licenses and any hardware are billed at our cost with zero markup. Three-workstation minimum, twelve-month initial term. Project work — migrations, office moves, imaging buildouts — is quoted separately in writing, never slipped into the monthly.

What happens when the EHR goes down during patient hours?

You call, we answer, and no timer starts. Unlimited support includes after-hours, nights, and weekends under fair use — support consistent with normally running a clinic your size. The same-day response SLA applies to every ticket, whether you're slammed or not. Project work is still project work.

Can you migrate us without disrupting patient care?

Yes. We plan the cutover around your schedule and won't touch a live ChiroHD, WebPT, or athenahealth session during clinic hours. On-site onboarding, documentation, and a security cleanup happen in the first weeks; nothing that puts a patient visit at risk moves during a busy day.

Do you handle HIPAA and the Security Rule?

We build and document the technical safeguards. The HIPAA Security Rule defines the controls — access management, encryption, audit logging, MFA, and a security risk analysis — and we implement them, sign a Business Associate Agreement, and hand you the written evidence for your compliance file. The compliance program and any legal attestations remain yours; we make sure there's a real technical foundation behind them. (This is IT implementation, not legal or compliance advice.)

Is Google Workspace HIPAA compliant?

Yes — on paid plans, with a signed Business Associate Agreement and correct configuration. The BAA covers the core apps, not everything, and it doesn't configure itself. We set up the BAA, the access controls, and the Gemini guardrails as part of onboarding.

Tell us about your practice.

For businesses in the North Houston area. 3-workstation minimum.

Fewer than 3? Still reach out — we'll tell you honestly whether a managed plan is worth it for you yet.

We respond the same business day.

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$125/workstation/mo · $275/server/mo · 3-workstation minimum · 12-month initial term · Unlimited support and backup storage subject to fair use — unusually large datasets add storage billed at our cost · Firewall and network fully managed; hardware is never included — we recommend gear, you buy it at our cost, zero markup · Licenses at cost · Projects quoted separately in writing · Same-day response SLA on every ticket.

Protect patient hours before the next outage.

Fifteen minutes with the founder. A plain-English read on your uptime, backup, and HIPAA Security Rule gaps — no 40-page scare report.

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Or call (972) 244-3009 or email support@otherguys.tech — same-day response, in writing.

When your I.T. can’t fix it, the Other Guys can.

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