Client Results

Proven Results.

Clients Who Stay.

The businesses we support don't shop us again every year — they stay because the IT just works. This is where their stories live: real Houston companies, real problems solved, in their own words.

Based in North Houston — Serving Businesses Across Texas

What this is

The proof is the businesses that stay.

Every card below is a real business we support — the problem they came in with, what we put in place, and where they landed. Every client here signed off on their story. Nothing is invented.

Case studies

Real problems, solved on a flat rate.

Real clients, leading with the biggest infrastructure builds. Each card shows the challenge, what we did, and the result — in the client’s own words further down.

Client approved
Industry icon (logo stand-in)Mariner Dental LabHouston, TX
Dental Laboratory
ChallengeAging storage held sensitive patient X-ray imaging with no clear redundancy, and connectivity problems on the lab’s circuit kept interrupting production.
What we didRebuilt the storage architecture on a UNAS Pro — RAID reconfigured and the data migrated cleanly — set up HIPAA-conscious backups of the patient imaging, and stood up a UniFi network on a UDM Pro Max with an AT&T fiber circuit and static IP.
ResultSecure, compliant data infrastructure with zero disruption to lab production.
Client approved
Industry icon (logo stand-in)Advanced AC SupplyHVAC distribution · advancedacsupply.net
HVAC Distribution
ChallengeQuickBooks kept dropping multi-user sessions, and their RingCentral business texting was blocked by carrier 10DLC registration requirements.
What we didStabilized the multi-user QuickBooks setup and completed RingCentral 10DLC registration to bring their business texting into compliance.
ResultStable multi-user accounting and business texting restored.
Client approved
Industry icon (logo stand-in)Blue Zone Advanced ChiropracticThe Woodlands, TX · bluezonechiro.com
Chiropractic
ChallengeA sitewide noindex bug had blocked Google from indexing the practice’s website for months, leaving it invisible in local search — on top of everyday network and security needs.
What we didFull-stack support across network and security, plus web and SEO work; we tracked down and cleared the sitewide noindex that was keeping the site out of Google.
ResultRestored to local search visibility.
Client approved
Industry icon (logo stand-in)The Smile Designer of SpringSpring, TX · dental practice
Dental Practice
ChallengeA dental practice on Dentrix Ascend with Planmeca Romexis imaging needed dependable practice IT and a stronger web presence.
What we didPractice IT support around Dentrix Ascend and Planmeca Romexis imaging, plus a 36-post SEO content build for the site.
ResultPractice IT stabilized and streamlined day to day, with a steady run of SEO content feeding the site.
Client approved
Industry icon (logo stand-in)NBC HealthcareBoston, MA
Neurology / Medical Group
ChallengeA Boston neurology group running on aging Comcast internet and legacy phone lines — slow, over-priced, and on a flat network that put guests and clinical systems on the same wire. They also needed a real website.
What we didA full infrastructure overhaul, run from Texas: enterprise networking behind a business firewall, VLAN-segmented guest Wi-Fi, a migration off Comcast to fiber internet, and a modern phone system (UniFi, RingCentral, or Zoom — their choice) that cut the monthly bill. We also designed and built their new website in Webflow.
ResultOne out-of-state practice, fully modernized and managed from Texas — a faster, segmented network, lower phone and internet spend, and a website that matches the practice.
Client approved
Industry icon (logo stand-in)The Spine Surgery CenterMulti-location
Spine Surgery · Multi-Site
ChallengeA multi-location spine surgery practice needed every site to run the same way — high-bandwidth imaging and records, room to grow, and security that holds up to HIPAA, instead of a patchwork of one-off setups per office.
What we didEnterprise-grade networking on 10 Gbps lines at each location, an enterprise-grade NAS storage solution, compliance-grade HIPAA-aligned network security, and employee cybersecurity awareness training — standardized across every site and managed centrally.
ResultOne consistent, secure infrastructure across every location, run from a single point — the same standard at the fifth site as the first.
Client approved
Industry icon (logo stand-in)The HubAdvertising Company
Advertising
ChallengeAn advertising agency that sells creative work needed a website that lived up to it — plus office network and phones that could keep pace with the team.
What we didDesigned and built their website in Webflow, then modernized the network and phone system to match — business firewall, clean Wi-Fi, and a lower-cost phone platform in place of the old carrier line.
ResultA site that reflects the work they do for their own clients, running on a network and phone setup that finally keeps up.

In their words

What clients say.

In their own words, published with their permission. Real clients, real results — the theme that keeps coming up is that they didn’t know how much they needed us until we were in.

They rebuilt our whole storage and network without stopping production for a single day. I didn’t know how much smoother things could run until they were already running that way.

Mariner Dental LabDental laboratory, Houston TX

They found something that had been quietly hurting us for months and just fixed it. We went from invisible in search to showing up again — and everything else runs quieter now, too.

Blue Zone Advanced ChiropracticThe Woodlands, TX

Our accounting stopped fighting us, our texting works again, and moving our phones off the old carrier cut a bill we’d just accepted for years. Wish we’d called them sooner.

Advanced AC SupplyHVAC distribution, Houston TX

They run our IT from another state and it feels like they’re down the hall. Getting off Comcast and onto a real phone system dropped our monthly spend, and the website they built is the one clients actually mention.

NBC HealthcareNeurology group, Boston MA

Every one of our locations finally works the same way. We didn’t realize how much time we lost to little IT differences between sites until all of it just went away.

The Spine Surgery CenterMulti-location spine surgery

By the numbers

The numbers behind the service.

Real operating figures and the commitments in every Other Guys IT agreement — the same for every client.

$125
flat per workstation — everything included
Same-day
response SLA on every ticket — in writing
24/7
SOC-backed endpoint monitoring
$0
markup on hardware — you buy at our cost

These are real figures and standing commitments, the same for every client. We deliberately don’t publish client or endpoint counts — only numbers we can put in an agreement.

Who we work with

Houston businesses that count on us.

Every client here has cleared us to show their name. Client approved

Mariner Dental Lab
Blue Zone
Smile Designer
Advanced AC Supply
NBC Healthcare
The Spine Surgery Center
The Hub

$125/workstation/mo · $275/server/mo · 3-workstation minimum · 12-month initial term · Unlimited support subject to fair use · Firewall and network fully managed; hardware is never included — we recommend gear, you buy it at our cost, zero markup · Same-day response SLA on every ticket · Kareem Elmadi, founder · Based in North Houston — serving businesses across Texas · (972) 244-3009 · support@otherguys.tech

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