Dental Practices & Labs
IT That Keeps Your Operatories Running
and Your Records Safe.
Managed IT for dental practices and labs across The Woodlands, Spring, Conroe, Kingwood, Tomball, and Magnolia — $125 per workstation, flat, with everything included.
Based in North Houston — Serving Businesses Across Texas
Built for a full schedule
A full schedule doesn't pause for a server reboot.
Dental practices and labs carry risks a general-purpose "IT guy" never prices in. Here's what we actually cover — every one of these is inside the flat rate.
Your practice software can't freeze between patients
Dentrix, Eaglesoft, and Open Dental in multi-user mode — plus the imaging bridge to your intraoral sensors and pan — are unforgiving when the network, the database host, or a single workstation hangs mid-appointment. We monitor and patch the whole chain, and schedule the disruptive maintenance for after hours, not the middle of a hygiene block.
The HIPAA Security Rule expects a risk analysis
The HIPAA Security Rule calls for a documented risk analysis, access controls, encryption, audit logs, and an incident plan. Every lab, billing service, and cloud vendor that touches PHI needs a signed BAA, and anything with patient data leaving your office needs secure email — not a plain attachment. We implement the controls and hand you the written evidence for your file.
Run the math on a dark operatory
When the server hosting your practice management or imaging goes down, chairs sit empty and production stops — a dark op is empty chairs, and empty chairs are lost production. An illustrative three-operatory practice can carry several thousand dollars of production per chair on the schedule each day; a lost clinical day is real money before you count the rescheduling backlog. One tested backup and a same-day response turn that into a bad hour instead of a bad week.
Ransomware goes straight for patient records
Your systems hold a full identity and health kit — charts, x-rays and imaging, SSNs, insurance and payment details. Ransomware or a breach at a dental office is a reportable HHS event with real liability. Endpoint detection on every machine, encrypted backups, a business-class firewall, and MFA everywhere keep that data yours.
AI in the practice — without the HIPAA nightmare
Gemini can draft recall emails, patient hand-outs, and front-office replies inside Gmail and Docs — and because it's part of Google Workspace, we control it per department from the admin console. Your front desk gets the help; PHI never lands in a public chatbot. That's the difference between adopting AI and hoping about it.
Per workstation
What every workstation gets — for $125 flat.
One rate. No security "add-on," no backup "upgrade," no after-hours meter. Everything below is already in the number.
Unlimited support
Nights, weekends, and your busiest weeks — you call, we answer, no hourly meter ever.
Endpoint detection & response
Behavior-based EDR on every machine — not signature antivirus.
Backup & disaster recovery
Continuous, ransomware-resistant backup with restores we actually test.
Firewall & network — managed
We spec the gear; you buy it at our cost. Monitoring, firmware, and policy are on us.
Same-day response SLA
Every ticket gets a same-day response — written into the agreement, not just promised.
On-site onboarding
We come to your office, document everything, and fix the obvious in week one.
Firewall and network are fully managed — but hardware is never included. We recommend the right gear and send the links; you buy it at our cost, zero markup. Backup and after-hours support are subject to fair use; unusually large datasets add storage billed at cost.
The cheaper quote isn't cheaper.
A typical Houston walk-up rate looks lower because it leaves out the things a dental practice actually needs. Add them back and the gap closes fast — before anyone touches the after-hours meter.
Our number is $125/workstation — after-hours included, locked for your term. See the full walk-up-quote math →
Common questions
What does managed IT cost for a dental practice?
$125 per workstation per month, with everything on this page included. Servers — including the box that hosts Dentrix, Eaglesoft, or your imaging — are $275/month. Software licenses and any hardware are billed at our cost with zero markup. Three-workstation minimum, twelve-month initial term. Project work — a new operatory, an office move, a migration — is quoted separately in writing, never slipped into the monthly.
What happens when the server goes down during a full schedule?
You call, we answer, and no timer starts. Unlimited support includes after-hours, nights, and weekends under fair use — support consistent with normally running a practice your size. The same-day response SLA applies to every ticket. If it's the imaging or practice-management server, getting your operatories back up is the priority. Project work is still project work.
Do you handle HIPAA and BAAs with our labs and vendors?
We build and document the technical safeguards the HIPAA Security Rule calls for — a risk analysis, access controls, encryption, audit logging, MFA, and an incident-response plan — and we sign a BAA with you and help you get BAAs in place with the labs, billing services, and cloud vendors that touch PHI. The compliance program is yours to own; we make sure the IT behind it is real. (This is IT implementation, not legal advice.)
Can you work with Dentrix, Eaglesoft, or Open Dental?
Yes. We support the practice-management and imaging stack you already run — Dentrix (server or Ascend), Eaglesoft, Open Dental — plus the imaging bridges to your intraoral sensors and pan. We won't touch a live database during clinic hours; migrations and disruptive maintenance are planned around your schedule and run after hours.
Is Google Workspace HIPAA compliant?
Yes — on paid plans, with a signed Business Associate Agreement and correct configuration. The BAA covers the core apps, not everything, and it doesn't configure itself. We set up the BAA, the access controls, and the Gemini guardrails as part of onboarding.
Tell us about your practice.
For businesses in the North Houston area. 3-workstation minimum.
$125/workstation/mo · $275/server/mo · 3-workstation minimum · 12-month initial term · Unlimited support and backup storage subject to fair use — unusually large datasets add storage billed at our cost · Firewall and network fully managed; hardware is never included — we recommend gear, you buy it at our cost, zero markup · Licenses at cost · Projects quoted separately in writing · Same-day response SLA on every ticket.
Get your practice buttoned up before the next busy week.
Fifteen minutes with the founder. A plain-English read on your uptime, backup, and HIPAA gaps — no 40-page scare report.
Get Free IT Assessment →Or call (972) 244-3009 or email support@otherguys.tech — same-day response, in writing.
When your I.T. can’t fix it, the Other Guys can.
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