Houston AI Automation & Infrastructure
the Infrastructure You Run On.
Structured cabling, camera and surveillance systems, business networks, and real AI workflow automation — designed, installed, and handed off clean. The automation work is priced on the page: audits at $1,500, builds from $2,500.
Other Guys IT plans, deploys, and manages AI for small businesses across Houston and The Woodlands — AI-assisted threat detection on every endpoint, an AI receptionist on your phones, Gemini rolled out safely inside Google Workspace, and automation for the repetitive admin work. Senior engineers configure it; humans stay accountable for every decision.
Based in North Houston — Serving Businesses Across Texas
Four things we actually build
Most shops stop at the helpdesk. We run the cable, mount the cameras, design the network, and then automate the work that happens on top of it. Every one of these is real, delivered work — not a brochure line.
Cat6/6A copper and fiber runs, patch panels, and clean racks — labeled, terminated, and tested. When the cabling underneath is sloppy, everything above it is unreliable. We build the layer nobody sees but everybody depends on.
Large multi-NVR builds — dozens of channels across one building or many, with remote viewing and retention sized to what you need to keep. We've deployed dual-NVR, 32-channel-per-recorder systems with secure cloud access and stitched them into the network cleanly.
UniFi routing, switching, and Wi-Fi; VLAN segmentation so guest and IoT traffic never touches your core; firewall; and fiber-circuit plus static-IP setup with the carrier. Built so the network is the last thing you ever have to think about.
Not a chatbot bolted onto a help page. We build agent systems and automation pipelines that move real work between the tools you already use — reading, deciding, routing, and filing — so the manual steps come out of your day. It's genuine engineering, and it's why we can put it on a fixed-fee menu when most shops can't: $1,500 for the audit, $2,500 for a single-workflow build, $250/mo to keep it running.
The differentiator
Every vendor says "AI" now. Most mean a chatbot on a support page. We mean software that does the work — agents that read, decide, and act across your systems, and pipelines that connect tools that were never built to talk to each other.
Custom AI agents that own a defined job end to end — triage, lookups, drafting, routing — inside guardrails you set.
Scoped & boundedMulti-step workflows that move data between apps, files, and services with no copy-paste in the middle.
End to endPull structured data out of messy inputs, validate it, and file it where it belongs — automatically.
Validated outputWe wire automation into the tools you already pay for — not a new platform you have to learn.
No lock-inWe scope every automation to what it can reliably do, and we tell you plainly where a human still belongs in the loop. No black boxes, no "the AI handles it" hand-waving — you see exactly what runs, when, and why.
Automation pricing
Four fixed-fee products, the same way we publish $125 a workstation for managed IT. No hourly automation retainers, no billing by token or usage — you can read the price before you talk to us.
Who this is for
Same four products, different first move. What we'd start with depends on where your hours actually go and what kind of data your staff handle.
Insurance verification and recall work eat the front desk's week. We map where the hours go before we automate anything — and we get the policy in place first, because staff are already pasting patient details into consumer chatbots. The rest of the dental stack — Dentrix, imaging, HIPAA — is covered under dental IT support.
Your team already uses AI. The job is making sure it's the approved tools, on secure devices, with client data where it belongs — then automating the intake and document chase that repeats every season. The security-and-support side lives under IT support for CPA and tax firms.
Intake, scheduling, and records handoffs, plus the governance work that keeps patient information out of consumer chatbots. For EHR uptime and the rest, see medical and chiropractic IT support.
Booking, quoting, and yard-inventory steps that live in your rental software and someone's spreadsheet at the same time. We'll tell you which half is worth automating and which half isn't.
Here we lead with security and backup, and we'll say so on the call. Automation only where a workflow is already documented and stable — we're not going to sell you an AI project because it's the thing to sell this year.
AI we deploy and manage
Four concrete capabilities: one watches your endpoints, one answers your phones, one is already inside the Google Workspace subscription you're paying for, and one is a written policy for the AI your team is using whether you approved it or not. Somebody just has to switch them on correctly, set the guardrails, and stay accountable for what they do afterward.
SentinelOne watches behavior instead of virus signatures — a process encrypting files at 2 a.m. gets flagged and contained in seconds, without waiting for anyone to notice. AI accelerates the investigation; a human analyst still owns the verdict before anything touches your business. Part of our managed cybersecurity stack.
It answers the calls your team can't — after hours, at lunch, on the third simultaneous ring — then routes the caller, books the appointment, takes the message, and texts you a summary. Anything that needs judgment still reaches a person. Runs on our managed VoIP.
If you run Google Workspace Business Standard or Plus, Gemini is already included in your subscription — no add-on license, unlike Copilot, which is an added per-seat license on top of Microsoft 365. We switch it on the right way: enabled per department through admin controls, pointed at the features that matter (drafting and summarizing in Gmail and Docs, natural-language analysis in Sheets, Meet notes with action items), and locked down so sensitive data can't wander into a public chatbot.
Your staff are using AI right now. The only question is whether anyone wrote down which tools, on which accounts, with which data. We write the acceptable-use policy, publish the approved-tool list, run a shadow-AI audit of what's already being pasted into consumer tools, and train the team in 45 minutes — then re-audit quarterly, because the list goes stale fast. There's a concrete legal reason this matters: in February 2026, a federal court held in United States v. Heppner that a person's conversations with a consumer AI chatbot were not protected as privileged or confidential. What that ruling does and doesn't mean is spelled out carefully in the common questions below. Priced on the automation menu.
Proof
Our flagship infrastructure work — the kind of build that has to go in clean while the business keeps running — plus the automation we run on ourselves before we sell it to anyone.
We're not going to hand you an hours-saved number for that. It's our own stack, so the right move is to walk you through the whole chain on a call — the gates, the handoffs, and where it still waits on a person — because that's the same kind of work we'd build for you. The full list of what we run, with an honest status on each one, is on Built By Us.
Client names used with permission; full case studies are client-approved.
Straight answers
Both. A cabling run, a camera system, or a network build can be a standalone project quoted in writing. Many clients start with a build and move into a managed plan once they see how we work — but you're never forced to.
Real. We build agent systems and automation pipelines that move work between your actual tools — not a chat widget. We scope each one to what it can reliably do and keep a human in the loop wherever that's the right call. If AI isn't the right answer for a task, we'll tell you.
We size the channel count and retention to your site, install and aim the cameras, stand up one or more NVRs, and set up secure remote viewing. We've built dual-NVR, 32-channel-each deployments with cloud access — so scale isn't a problem.
We do the work — design, run, and terminate the cabling, and stand up the network. Hardware is never marked up: we spec the right gear and send you the links, and you buy it at our cost.
Yes. We manage infrastructure for multi-location and out-of-state clients from Texas, standardized and centrally managed. Distance isn't the constraint — good design and clean documentation are, and those are ours to control.
If you're on Google Workspace, start with Gemini — it's already in your Business Standard or Plus subscription. Copilot only makes sense if your business lives in Microsoft 365, and it's an added per-seat license there. We'll tell you plainly which one your stack justifies — sometimes the answer is neither yet.
Only if someone configures it that way. We control which departments and apps can use Gemini through Workspace admin policies, write an AI-usage policy your team actually follows, and keep client data inside your tenant instead of a public chatbot.
It answers calls your team can't, day or night — routes callers, books appointments, takes messages, and texts you a summary. A human still handles anything real; nothing gets decided by a robot.
No. AI makes the first pass — flagging the threat, drafting the response, catching the missed call. Our engineers make every call that matters. That's the whole design.
Ours are on this page. An Automation Audit is $1,500 flat. A single-workflow build is $2,500; a multi-step build across two or three systems with one AI step is $6,000. Automation Care runs $250–$750 a month by workflow count. The AI Use Policy Pack is $1,200 up front, then $150 a month. We don't sell automation by the hour and we don't bill on token or usage consumption — the fixed fee is the fee, and change orders go in writing at a stated rate before anyone starts work. The one hourly rate we publish here is $125/hr for breakage response under Automation Care. Custom integration work where no connector exists isn't on the menu; it's quoted separately after a paid discovery.
A half-day on site and a written deliverable. We inventory the five most time-expensive repeated workflows in your business, then say plainly which can be automated with tools you already pay for, which need glue built, and which should be left alone. You get the workflow inventory, the monthly time each candidate consumes, a ranked roadmap, and a fixed quote for the top item. The findings are itemized and client-owned — you keep the document whether you hire us or not, and you're free to take the roadmap to any vendor, including a cheaper one. If you do hire us for a build within 60 days, the $1,500 credits 100% toward it. There is no expiring discount and no urgency language inside the deliverable, because the party writing the findings shouldn't also be running a countdown clock.
For a fixed-fee build, yes — or we price the uncertainty instead of pretending it isn't there. Automating a workflow means encoding the decisions inside it, and decisions that only live in one person's head can't be encoded yet. This is the most common reason automation projects stall, and small dental, chiro, and tax offices are the least likely to have approved procedures written down. If yours aren't, there are two honest paths: scope the documentation as a separate, billed pre-step, or quote the build with the estimate flagged as carrying overrun risk. We won't quote a fixed fee against an undocumented process and discover it on your time. Every build also carries a hard stop — if it passes 1.5x the estimated hours, it ships as-is or you get refunded.
You do. The audit deliverable is your document to keep and to shop around. The build comes with a written scope, an explicit out-of-scope list, and a named acceptance test, so what you bought is on paper before it's built. Where we deliver on a third-party automation platform because it's the faster and cheaper path, we tell you in writing before we start: which platform, where your data travels, and what happens to the automation if that vendor changes its terms or you decide to leave. That's often the right call. It isn't a call we'll make silently on a dental or tax client's behalf.
If your staff have ChatGPT or any other consumer AI open on a work machine — and they almost certainly do — you already have an AI policy. It's unwritten and nobody has read it. The Policy Pack is $1,200 for a written acceptable-use policy, an approved-tool list, a shadow-AI audit of what your team is already pasting into consumer tools, and a 45-minute staff training; $150 a month keeps it current with a quarterly re-audit. The reason to care is concrete: in February 2026 a federal court in the Southern District of New York held in United States v. Heppner that a person's conversations with a consumer AI chatbot were not protected as privileged or confidential. The protection that ruling recognized tracked attorney-directed use — paying for a business subscription or signing a data-processing agreement does not by itself create privilege. The practical takeaway for a practice: ungoverned staff use of a consumer chatbot creates a discoverable record, and a governed, admin-controlled setup materially reduces that exposure. That's a decided federal case, not a vendor claim, and we won't stretch it further than it goes.
Based in North Houston — serving businesses across Texas. New builds, upgrades, or an automation you're tired of doing by hand.
Structured cabling, camera/NVR, and network builds are quoted per project, in writing · Hardware is never marked up — we spec the gear, you buy it at our cost · AI workflow automation is scoped to what it can reliably do, with a human in the loop where it belongs · Automation pricing is published: Automation Audit $1,500 (credits 100% toward a build within 60 days) · Workflow Build $2,500 single / $6,000 multi-system · Automation Care $250–$750/mo · AI Use Policy Pack $1,200 + $150/mo · Managed IT is available separately at $125/workstation/mo and $275/server/mo · Same-day response on every ticket · Based in North Houston, serving The Woodlands, Spring, Conroe, Kingwood, and businesses across Texas.
Tell us what you're putting in — cabling, cameras, a new network, or an automation you're done doing by hand — and we'll scope it honestly.
Get Free IT Assessment →Or call (972) 244-3009 or email support@otherguys.tech — same-day response, in writing.
When your I.T. can’t fix it, the Other Guys can.
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