Houston AI Automation & Infrastructure

We Build AI Systems and Automate

the Infrastructure You Run On.

Structured cabling, camera and surveillance systems, business networks, and real AI workflow automation — designed, installed, and handed off clean. The automation work is priced on the page: audits at $1,500, builds from $2,500.

Other Guys IT plans, deploys, and manages AI for small businesses across Houston and The Woodlands — AI-assisted threat detection on every endpoint, an AI receptionist on your phones, Gemini rolled out safely inside Google Workspace, and automation for the repetitive admin work. Senior engineers configure it; humans stay accountable for every decision.

Based in North Houston — Serving Businesses Across Texas

Four things we actually build

The physical layer and the smart layer — from one team.

Most shops stop at the helpdesk. We run the cable, mount the cameras, design the network, and then automate the work that happens on top of it. Every one of these is real, delivered work — not a brochure line.

Structured cabling icon

Structured cabling, done right the first time

Cat6/6A copper and fiber runs, patch panels, and clean racks — labeled, terminated, and tested. When the cabling underneath is sloppy, everything above it is unreliable. We build the layer nobody sees but everybody depends on.

Cat6/6A · fiber
certified · labeled
Camera and surveillance icon

Camera and surveillance that actually covers the site

Large multi-NVR builds — dozens of channels across one building or many, with remote viewing and retention sized to what you need to keep. We've deployed dual-NVR, 32-channel-per-recorder systems with secure cloud access and stitched them into the network cleanly.

Multi-NVR · 32-ch+
remote viewing
Business network icon

Networks designed to be fast, segmented, and boring

UniFi routing, switching, and Wi-Fi; VLAN segmentation so guest and IoT traffic never touches your core; firewall; and fiber-circuit plus static-IP setup with the carrier. Built so the network is the last thing you ever have to think about.

UniFi · VLANs
firewall · fiber
AI workflow automation icon

AI workflow automation — the part almost no MSP can honestly build

Not a chatbot bolted onto a help page. We build agent systems and automation pipelines that move real work between the tools you already use — reading, deciding, routing, and filing — so the manual steps come out of your day. It's genuine engineering, and it's why we can put it on a fixed-fee menu when most shops can't: $1,500 for the audit, $2,500 for a single-workflow build, $250/mo to keep it running.

Agent systems
fixed fee · published price

The differentiator

The AI part is real. Here's what that actually means.

Every vendor says "AI" now. Most mean a chatbot on a support page. We mean software that does the work — agents that read, decide, and act across your systems, and pipelines that connect tools that were never built to talk to each other.

Agent systems icon

Agent systems

Custom AI agents that own a defined job end to end — triage, lookups, drafting, routing — inside guardrails you set.

Scoped & bounded
Automation pipelines icon

Automation pipelines

Multi-step workflows that move data between apps, files, and services with no copy-paste in the middle.

End to end
Document and data workflows icon

Document & data workflows

Pull structured data out of messy inputs, validate it, and file it where it belongs — automatically.

Validated output
Built on your stack icon

Built on your stack

We wire automation into the tools you already pay for — not a new platform you have to learn.

No lock-in

We scope every automation to what it can reliably do, and we tell you plainly where a human still belongs in the loop. No black boxes, no "the AI handles it" hand-waving — you see exactly what runs, when, and why.

Automation pricing

AI automation services in Houston, priced on the page.

Four fixed-fee products, the same way we publish $125 a workstation for managed IT. No hourly automation retainers, no billing by token or usage — you can read the price before you talk to us.

ProductPriceWhat's included
Automation Audit$1,500 flat1–2 weeksA half-day on site and a written deliverable. We inventory the five most time-expensive repeated workflows in your business, then say plainly which ones can be automated with tools you already pay for, which need glue built, and which should be left alone. You get the workflow inventory, the time each candidate eats per month, a ranked roadmap, and a fixed quote for the top item. The $1,500 credits 100% toward a build started within 60 days.
Workflow Build$2,500 single workflow$6,000 multi-systemFixed fee, quoted before we start$2,500 builds one workflow on connectors that already exist. $6,000 builds a multi-step workflow across two or three systems with one AI step in the chain. Both come with a written scope and an explicit out-of-scope list, a named acceptance test you sign off against, integration testing across every connected system, a security review of the automation code, and change orders in writing at a stated rate. If a build passes 1.5x the estimated hours, it ships as-is or you get refunded — that rule is ours to eat, not yours.
Automation Care$250–$750/moBy workflow count, not negotiationOne workflow under management is $250 a month. Two is $425. Three is $600. Four or more caps at $750 — the ladder is the ladder, and it isn't negotiated. The monthly fee buys monitoring: confirming the automation is still running, that credentials haven't expired, and that a connected system hasn't quietly changed its API on you. Breakage response is billed separately at $125/hr, so a quiet month costs you a quiet month's price. Response commitment: same-day acknowledgment during business hours, M–F 8–6 CT, with a next-business-day resolution target. That is deliberately not the same-day response SLA that covers your managed IT tickets — different service, different promise, and it's written that way in the agreement so nobody has to guess later.
AI Use Policy Pack$1,200 one-timethen $150/moSecurity work, not AI workA written acceptable-use policy, an approved-tool list, a shadow-AI audit of what your staff are already pasting into consumer chatbots, and a 45-minute training session for the team. The $150 a month keeps it current with a quarterly re-audit, because the tool list stops being accurate about a month after you write it. This is where we start in dental, chiro, medical, and tax offices.

The audit fee credits 100% toward a build started within 60 days. Not a discount, not an expiring offer — the audit work is the front half of the build, so you don't pay for it twice.

Audit findings are itemized and yours. You keep the document whether you hire us for anything or not, and the roadmap can be taken to any vendor, including a cheaper one. We'd rather say that out loud than have you wonder about it: the shop writing the findings is the same shop quoting the fix, and the only honest answer to that is to hand you the findings and let you shop them.

Before we quote a fixed fee, we ask whether the process is written down and approved. Automating a workflow means encoding the decisions inside it, and decisions that only live in one person's head can't be encoded yet. If yours aren't documented, we scope the documentation as a separate, billed pre-step, or we quote the build with the risk priced in and say so. We don't quote a fixed fee against an undocumented process and find out on your time.

Custom integration work — where no connector exists and we'd be writing against an unsupported system — isn't on this menu. It's quoted separately after a paid discovery, and only when it's genuinely the right call. Some things belong in a system you already pay for, not in something we build for you.

None of this touches the managed IT rate. That's still $125/workstation/mo and $275/server/mo, published for the same reason these are.

Who this is for

Built for dental, tax and accounting, chiropractic, equipment rental, and 3PL businesses.

Same four products, different first move. What we'd start with depends on where your hours actually go and what kind of data your staff handle.

Dental practices and labs

Insurance verification and recall work eat the front desk's week. We map where the hours go before we automate anything — and we get the policy in place first, because staff are already pasting patient details into consumer chatbots. The rest of the dental stack — Dentrix, imaging, HIPAA — is covered under dental IT support.

Tax and accounting firms

Your team already uses AI. The job is making sure it's the approved tools, on secure devices, with client data where it belongs — then automating the intake and document chase that repeats every season. The security-and-support side lives under IT support for CPA and tax firms.

Chiropractic and small medical

Intake, scheduling, and records handoffs, plus the governance work that keeps patient information out of consumer chatbots. For EHR uptime and the rest, see medical and chiropractic IT support.

Equipment rental

Booking, quoting, and yard-inventory steps that live in your rental software and someone's spreadsheet at the same time. We'll tell you which half is worth automating and which half isn't.

Distribution and 3PL

Here we lead with security and backup, and we'll say so on the call. Automation only where a workflow is already documented and stable — we're not going to sell you an AI project because it's the thing to sell this year.

AI we deploy and manage

The AI a small business should actually be running.

Four concrete capabilities: one watches your endpoints, one answers your phones, one is already inside the Google Workspace subscription you're paying for, and one is a written policy for the AI your team is using whether you approved it or not. Somebody just has to switch them on correctly, set the guardrails, and stay accountable for what they do afterward.

AI threat detection icon

AI-assisted threat detection on every endpoint

SentinelOne watches behavior instead of virus signatures — a process encrypting files at 2 a.m. gets flagged and contained in seconds, without waiting for anyone to notice. AI accelerates the investigation; a human analyst still owns the verdict before anything touches your business. Part of our managed cybersecurity stack.

SentinelOne EDR
behavioral · 24/7
AI receptionist icon

An AI receptionist on your phones

It answers the calls your team can't — after hours, at lunch, on the third simultaneous ring — then routes the caller, books the appointment, takes the message, and texts you a summary. Anything that needs judgment still reaches a person. Runs on our managed VoIP.

24/7 answering
routes · books · texts
Gemini for Google Workspace icon

Gemini for Google Workspace — the AI you already pay for

If you run Google Workspace Business Standard or Plus, Gemini is already included in your subscription — no add-on license, unlike Copilot, which is an added per-seat license on top of Microsoft 365. We switch it on the right way: enabled per department through admin controls, pointed at the features that matter (drafting and summarizing in Gmail and Docs, natural-language analysis in Sheets, Meet notes with action items), and locked down so sensitive data can't wander into a public chatbot.

Included in Workspace
admin-controlled
AI use policy and shadow-AI audit icon

A written AI policy, and a straight read on what consumer chatbots don't protect

Your staff are using AI right now. The only question is whether anyone wrote down which tools, on which accounts, with which data. We write the acceptable-use policy, publish the approved-tool list, run a shadow-AI audit of what's already being pasted into consumer tools, and train the team in 45 minutes — then re-audit quarterly, because the list goes stale fast. There's a concrete legal reason this matters: in February 2026, a federal court held in United States v. Heppner that a person's conversations with a consumer AI chatbot were not protected as privileged or confidential. What that ruling does and doesn't mean is spelled out carefully in the common questions below. Priced on the automation menu.

Acceptable-use policy
shadow-AI audit · quarterly re-audit

Proof

Built and secured, with zero disruption.

Our flagship infrastructure work — the kind of build that has to go in clean while the business keeps running — plus the automation we run on ourselves before we sell it to anyone.

Mariner Dental Lab — Houston, TX

A large dental laboratory sitting on aging storage that held sensitive patient imaging, plus a network that couldn't keep up.

What we did
Rebuilt the storage architecture — UNAS Pro, RAID reconfigured and migrated — with HIPAA-conscious handling of patient X-ray backups. New UniFi network on a UDM Pro Max, AT&T fiber and static IP configured with the carrier.
The result
Secure, compliance-ready data infrastructure — and not one minute of lost lab production during the cutover.

We also manage multi-site and out-of-state infrastructure from Texas — a Boston neurology group (NBC Healthcare) and a multi-location spine-surgery practice (The Spine Center) among them. See the full case studies →

Other Guys IT — our own first customer

We run the automation before we sell it

When a client signs with us, the e-signature platform hands off to ConnectWise and ConnectWise hands off to QuickBooks — company record, contact, agreement, customer, and billing setup all built from the same data, with nobody retyping anything in between. Three points in that chain stop and wait for a human to approve: sending the contract, confirming the deployment, and sending the first invoice. Monthly invoices are generated from the agreement data instead of rebuilt by hand. Separately, a watchdog diffs this website against a stored baseline every month and tells us when something drifts.

We're not going to hand you an hours-saved number for that. It's our own stack, so the right move is to walk you through the whole chain on a call — the gates, the handoffs, and where it still waits on a person — because that's the same kind of work we'd build for you. The full list of what we run, with an honest status on each one, is on Built By Us.

E-sign → ConnectWise → QuickBooksthree human gates · no manual re-entry

Client names used with permission; full case studies are client-approved.

Straight answers

Common questions

Do you only do managed IT, or can you do a one-time project?

Both. A cabling run, a camera system, or a network build can be a standalone project quoted in writing. Many clients start with a build and move into a managed plan once they see how we work — but you're never forced to.

Is the AI automation real, or just a chatbot?

Real. We build agent systems and automation pipelines that move work between your actual tools — not a chat widget. We scope each one to what it can reliably do and keep a human in the loop wherever that's the right call. If AI isn't the right answer for a task, we'll tell you.

What does a camera / NVR build look like?

We size the channel count and retention to your site, install and aim the cameras, stand up one or more NVRs, and set up secure remote viewing. We've built dual-NVR, 32-channel-each deployments with cloud access — so scale isn't a problem.

Do you run the cabling and build the network, or just recommend gear?

We do the work — design, run, and terminate the cabling, and stand up the network. Hardware is never marked up: we spec the right gear and send you the links, and you buy it at our cost.

Can you handle a multi-site or out-of-state build?

Yes. We manage infrastructure for multi-location and out-of-state clients from Texas, standardized and centrally managed. Distance isn't the constraint — good design and clean documentation are, and those are ours to control.

Do we need Copilot or Gemini?

If you're on Google Workspace, start with Gemini — it's already in your Business Standard or Plus subscription. Copilot only makes sense if your business lives in Microsoft 365, and it's an added per-seat license there. We'll tell you plainly which one your stack justifies — sometimes the answer is neither yet.

Is AI safe to use with customer data?

Only if someone configures it that way. We control which departments and apps can use Gemini through Workspace admin policies, write an AI-usage policy your team actually follows, and keep client data inside your tenant instead of a public chatbot.

What does the AI receptionist actually do?

It answers calls your team can't, day or night — routes callers, books appointments, takes messages, and texts you a summary. A human still handles anything real; nothing gets decided by a robot.

Will AI replace our IT support?

No. AI makes the first pass — flagging the threat, drafting the response, catching the missed call. Our engineers make every call that matters. That's the whole design.

How much do AI automation services cost?

Ours are on this page. An Automation Audit is $1,500 flat. A single-workflow build is $2,500; a multi-step build across two or three systems with one AI step is $6,000. Automation Care runs $250–$750 a month by workflow count. The AI Use Policy Pack is $1,200 up front, then $150 a month. We don't sell automation by the hour and we don't bill on token or usage consumption — the fixed fee is the fee, and change orders go in writing at a stated rate before anyone starts work. The one hourly rate we publish here is $125/hr for breakage response under Automation Care. Custom integration work where no connector exists isn't on the menu; it's quoted separately after a paid discovery.

What is an AI readiness assessment, and what do I get for $1,500?

A half-day on site and a written deliverable. We inventory the five most time-expensive repeated workflows in your business, then say plainly which can be automated with tools you already pay for, which need glue built, and which should be left alone. You get the workflow inventory, the monthly time each candidate consumes, a ranked roadmap, and a fixed quote for the top item. The findings are itemized and client-owned — you keep the document whether you hire us or not, and you're free to take the roadmap to any vendor, including a cheaper one. If you do hire us for a build within 60 days, the $1,500 credits 100% toward it. There is no expiring discount and no urgency language inside the deliverable, because the party writing the findings shouldn't also be running a countdown clock.

Do we need written procedures before you automate something?

For a fixed-fee build, yes — or we price the uncertainty instead of pretending it isn't there. Automating a workflow means encoding the decisions inside it, and decisions that only live in one person's head can't be encoded yet. This is the most common reason automation projects stall, and small dental, chiro, and tax offices are the least likely to have approved procedures written down. If yours aren't, there are two honest paths: scope the documentation as a separate, billed pre-step, or quote the build with the estimate flagged as carrying overrun risk. We won't quote a fixed fee against an undocumented process and discover it on your time. Every build also carries a hard stop — if it passes 1.5x the estimated hours, it ships as-is or you get refunded.

Who owns the audit findings and the automation you build?

You do. The audit deliverable is your document to keep and to shop around. The build comes with a written scope, an explicit out-of-scope list, and a named acceptance test, so what you bought is on paper before it's built. Where we deliver on a third-party automation platform because it's the faster and cheaper path, we tell you in writing before we start: which platform, where your data travels, and what happens to the automation if that vendor changes its terms or you decide to leave. That's often the right call. It isn't a call we'll make silently on a dental or tax client's behalf.

Does my small business need an AI use policy?

If your staff have ChatGPT or any other consumer AI open on a work machine — and they almost certainly do — you already have an AI policy. It's unwritten and nobody has read it. The Policy Pack is $1,200 for a written acceptable-use policy, an approved-tool list, a shadow-AI audit of what your team is already pasting into consumer tools, and a 45-minute staff training; $150 a month keeps it current with a quarterly re-audit. The reason to care is concrete: in February 2026 a federal court in the Southern District of New York held in United States v. Heppner that a person's conversations with a consumer AI chatbot were not protected as privileged or confidential. The protection that ruling recognized tracked attorney-directed use — paying for a business subscription or signing a data-processing agreement does not by itself create privilege. The practical takeaway for a practice: ungoverned staff use of a consumer chatbot creates a discoverable record, and a governed, admin-controlled setup materially reduces that exposure. That's a decided federal case, not a vendor claim, and we won't stretch it further than it goes.

Tell us about your project.

Based in North Houston — serving businesses across Texas. New builds, upgrades, or an automation you're tired of doing by hand.

Not sure how to scope it? That's what the call is for — we'll figure it out with you.

We respond the same business day.

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Structured cabling, camera/NVR, and network builds are quoted per project, in writing · Hardware is never marked up — we spec the gear, you buy it at our cost · AI workflow automation is scoped to what it can reliably do, with a human in the loop where it belongs · Automation pricing is published: Automation Audit $1,500 (credits 100% toward a build within 60 days) · Workflow Build $2,500 single / $6,000 multi-system · Automation Care $250–$750/mo · AI Use Policy Pack $1,200 + $150/mo · Managed IT is available separately at $125/workstation/mo and $275/server/mo · Same-day response on every ticket · Based in North Houston, serving The Woodlands, Spring, Conroe, Kingwood, and businesses across Texas.

Ready to build it right?

Tell us what you're putting in — cabling, cameras, a new network, or an automation you're done doing by hand — and we'll scope it honestly.

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